Here is the PATCH for this related KB article -
When you try to quit Microsoft Outlook 2000, you receive the following message and Outlook 2000 does not quit:
Note: This problem may also occur if you try to quit Outlook 2000 after
Microsoft Office Outlook 2003 was used to open your mailbox or if another user
viewed your shared Calendar with Outlook 2003
Thanks for posting this! Works like a charm.
Posted by: Big Dupree | May 14, 2004 at 10:19 AM
Thanks for the patch!
However, it's not a "self-installer".
Do I put this thing in ">Programs >Microsoft Office >Office" ?
Posted by: mojopojo | June 02, 2004 at 10:51 AM
Never mind the last...
Seems that MS Installer 2.0 wasn't installed on the PC that I was working on.
The patch worked fine. Thanks a million...
Posted by: mojopojo | June 02, 2004 at 04:49 PM
Never mind the last...
Seems that MS Installer 2.0 wasn't installed on the PC that I was working on.
The patch worked fine. Thanks a million...
Posted by: mojopojo | June 02, 2004 at 04:50 PM
Expert Exchange Rocks... You guys are awesome. I was realy pissed of due to that problem and didn't want to call m$ for that.
Thanks once again
Posted by: Shahid | June 08, 2004 at 09:24 PM
Thanks , and I'm glad the patch worked. Been doing some side projects right now but will soon post a few more hard to get patches here.
Posted by: Neal | June 11, 2004 at 10:28 PM
Hi! I am running W2K with Office 2K. I downloaded the patch from your website and I do have MS Installer 2.0 already installed, but the patch is asking me to install into a folder. Do I have to reinstall MS Installer 2.0? Thanks for your help in advance.
Posted by: Alex Bailey | June 22, 2004 at 11:05 AM
I ran the fix and it worked! I just saved the files to a folder on C: I created. I then ran the MSI file that I extracted to this folder. Also, I found out that you need to upgrade Office 2000 to SP3 before running the patch. Thank you for your hard work on this issue. Also
Posted by: Alex Bailey | June 22, 2004 at 04:16 PM
Thanks much works like a charm!! Was have this problem on two deskotps than today got it again on two more, so knew it was time to look into in and see if could find a cure. I knew I'd be able to find the answer on Expert Exchange, it's never let me down.
Posted by: Fran Tizard | July 09, 2004 at 07:35 PM
WORK LIKE A CHARM!! Thank
Posted by: Fran Tizard | July 09, 2004 at 07:36 PM
Thanks! This fixed my problem when nothing else seemed to.
Posted by: Devin | October 18, 2004 at 03:08 PM
Neal,
You rock! I've been trying to solve this pain in the a$$ bug for ages. Five minutes after finding your site, I'm Outlook 2000 bug free!
Thanks!
Posted by: David A. Cruice | October 22, 2004 at 01:32 PM
Spoke too soon. If I open Outlook, do a few basic tasks (send an e-mail or two), then close down, everything is fine. However, if I do some multi-tasking in Outlook (e-mails, calender, etc.), then close down, it hangs!
I'm running Windows XP with SP2 and Outlook 2000. And I use Word as my e-mail editor in Outlook.
Posted by: David A. Cruice | October 22, 2004 at 02:32 PM
Well...Well...Well...
I think this is a great patch !
This patch & specially this site saved my ass from kicking. My company CEOs notebook has some outlook bugs. We installed office2003...... It didn't worked. Then we installed back office2000.... but it still has bugs....... after that i find your site very very useful, i downloaded the sp3 and this patch & together they saved my ass !
thank you very very very much......
Posted by: Jack Thomas | November 06, 2004 at 12:21 AM
Does anyone know where I can download the patch for Windows XP SP2? Outlook 2000 hangs when logging off and exiting.
Posted by: Rain | November 09, 2004 at 07:46 PM
This patch fixes the problem where Outlook 2000 hangs but we have found, on 2% of the systems, that it causes Outlook.exe to peg at 100% utilization in task manager. Has anyone else seen this issue and if so, what is the fix?
Thanks
Posted by: Dave | November 10, 2004 at 02:46 PM
One more thing...if we replace the outllib.dll file with the original file, utilization drops, but then Outlook hangs on exit again.
Dave
Posted by: Dave | November 10, 2004 at 02:47 PM
it works like charm thank you charming wonderful person
Posted by: danny rosolo | November 14, 2004 at 04:43 AM
Im still not sure how to install the patch. whenI double click on the two msp file it extracted, I get a message saying the patch cannot be installed by windows installer.....
Please advise.
Thanks
Posted by: Bijorn | November 23, 2004 at 09:06 PM
Thanks a lot !
Posted by: Greg | January 26, 2005 at 06:11 PM
Seemed to work, but User tried setting up Junk Mail filters again & now OL2k hangs again. Worst of all, she's using WordPerfect to Send To and E-mail recipient & this stupid bug hangs WP too!!
When can we stop the madness? When can we replace ALL MSProducts with professionally-written apps??????
Posted by: Jim | January 31, 2005 at 03:55 PM
Hello everybody I has applied this patch and It works very fine, thanks a lot.
Cheers from México
Saludos desde México, Viva México Cabrones......
Posted by: Pako Palma | February 16, 2005 at 06:57 PM
Hey, thanks from Germany, dude...
just called M$ and they wouldn't give me the patch. Those bummers... ;o)
Posted by: Martin | March 10, 2005 at 07:04 AM
Does the service pack only work with Outlook installed as part of Office 2000 will it usually work with the seperate Outlook 2000 SR-1 install as well? Thanks for any help.
Posted by: Jesse | March 15, 2005 at 01:41 PM
Thank you!!!!!
Posted by: PN | April 03, 2005 at 01:37 PM